Chill Out(source)!


Many businesses are now joining the outsourcing ship. They see that there are many positive sides to it. They see the many benefits they can get out of it, but before we head to that, what first is outsourcing?

Outsourcing is a practice used by different companies to reduce costs by transferring portions of work to outside suppliers rather than completing it internally. Any business process that can be done from an offshore location can be outsourced. Some samples are non-core activities such as administration and back office operations.


So, now, why outsource? First and foremost, the obvious reason is cost savings. Think about the fact that you can lower costs for your organization instead of having to spend a whole lot of money for conducting a hiring, training, buying the necessary equipment and maintaining them and all things connected to having a new hire. The lower cost of operations and labor and reduction in overhead costs make it attractive to outsource.

Second, a business would most especially want to remain focused on their core areas so here, outsourcing also comes into play. It is more convenient and reduces the stress on maintaining another department. It also makes way to look into more important matters which concerns the organization like focusing on your brand, invest in research and development and move on to providing higher value added services.

Lastly, through this, a unit can upgrade the quality of services and capabilities enticing clients to choose them knowing they can provide services better than others.


Although these advantages may make it look so inviting, should an organization take the chance to outsource on IT security? There are some disadvantages that come with outsourcing services and the most important would be the following: First is the risk of losing sensitive data and the loss of confidentiality. As it comes with outsourcing, the organization exposes its data and business procedures to the service provider, therefore it is important to have constant checks in place to avoid these data loss.

Next, there is a chance of losing management control of business functions. These their data. The organization would have to make sure to keep it safe and that the third party only has limited control those data.

And thirdly, transparency in legalities and costs should be practiced. Problems may arise if terms and conditions are not clearly defined. It pays to be vigilant in preparing them before deciding to accept the deal.


If there is a need to really outsource, one should set up and enforce an acceptable SLA (service level agreement. Here are some of the many core items that should be present, understood and communicated by the parties involved:

  1. Clear and extensive description of services being provided– This is to ensure that there are no assumptions or holes in what is or not being covered in the services being provided. It should also be stated that there will be no subcontract works and procedures.
  2. Proper protection of intellectual property– The services provider should be well- informed on what data is confidential or are trade secrets and what the ramification of this when information is leaked. A non- disclosure agreement and a confidentiality contract should be put into order.
  3. Confidentiality of security breaches– It should also be stipulated in the contract that the outsourcing service provider does not share any of the organization’s “dirty laundry” to any of its other customers or other entities in the industry. Release of this information can cause serious damage to the brand.

With all those stated above, it still would depend on an organization whether they chose to outsource or not. As long as they believe that the advantages outweigh the drawbacks and everything is crystal clear between parties involved, then, chill out(source)!




Being a manager is not an easy job. Surely, it may look glamorous and the pay may be high but too much is also expected of you. A great responsibility is being put on one’s shoulders in overseeing the people and the unit’s operations. With all this, one must be well equipped with the right skills to be able to deliver the things expected of him.

I think the top three skills a manager must have to become effective are the following:



  • Flexible and Open to Changes– As a manager, one will be encountering different changes inside the company. Not only with people or company policies, but one of the big changes that they will encounter will be technological changes. He should be open-minded with these and be willing to learn how to make it work. For managers who are in their later years, age should not be an excuse for them to not go with the changes and learn how to cope with it.

  • Forward Planning and Strategy– As a manager, one should be focused on how attain the goals being set, the company’s vision and mission. They should always be one step ahead, with the plans laid upon in front of them and should always look at the bigger picture of things.

  • Problem Solving– It is expected that problems will be encountered in work. As a manager, one should be able to think clearly and notice details. He should solve problems as soon as they happen. For them to do this, they should be experts in their field and should be calm and collected when confronted by challenges and when coming up with solutions.

As a manager, one will have to face many obstacles in the attempt to make all parties concerned work as one. There may be many characteristics that must be taken in to consideration to become a good manager but with technology being a very important aspect in every business now, these three characteristics would top the list of what every manager should possess.