IT Matters, IT’s Awesome!

Before this semester started, the use of technology has already been highly accustomed by many of us without even realizing its impact not only in personal scale, but also in a bigger scale. Sure, it has made our lives easier, having access to almost all the information we need, making the world a smaller place because of the wide-range reach to anyone across the globe.

These are just some of my thoughts on IT before enrolling for this semester. In our work, it doesn’t really matter much to me before as what we do is routinely and whatever is handed, we do the same daily. Just as long as my system is there, there is an internet, voila! I’m contented, but never did I really put much thought into it.

Throughout the whole trimester, the class has opened my eyes to more that IT has to offer. Years past, people would never have the idea that we will be able to experience this kind of convenience that we are enjoying. The idea of something handheld like our phones could become a means to talk to other people and for them to receive the message in a snap of a finger; someone would have shouted “Rubbish!” at you by the idea before. But at this era, it all makes sense and that is because of IT.

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Due to the presence of Information Technology the course itself, it opened my eyes how we usually take for granted its existence and fail to see the importance of it in our organization to say the least. Without it, all tasks will have to be done manually and I could not imagine myself going back to the time when I have to type using a typewriter and send every document through a courier.

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Here are some ways IT has made an impact on me and also what I learned and realized throughout the class.

  1. Increased efficiency in doing tasks

 As I usually repeat in the earlier paragraphs, the advent of Information Technology has made the lives of people easier. It is profound in our daily tasks, may it be personal or in our work. At home, we typically use the internet to stay up to date with news, use it for study purposes or just for leisure.

At work, without Information Technology, everything will have to be done manually and it affects the speed of the tasks at hand and how we provide assistance to our clients. With the online system that we use, things are done at a much faster pace, all information are available with a click of a hand, the service expected of us is  readily provided.

  1. The upped use of collaboration tools

Collaboration tools helps ease the flow of information in our daily lives, more so in the organization.  With Information Technology the flow of external, objective and subjective information is made simple with the use of different system applications or a centralized data center in an organization where all these data can be retrieved.

Communication and sharing are also made easier because it is readily available and can be shared to a chosen set of receivers.

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  1. Being on guard and practicing security measures.

IT may be advanced in so many ways but it is still prone to threats which can be harmful to any users. Cyber crimes, which are prevalent nowadays, are criminal offenses committed via the Internet or otherwise aided by various forms of computer technology, such as the use of online social networks to bully others or sending sexually explicit digital photos with a smart phone.

Through this class, we were always reminded to practice security of our accounts. Personally, I have never experienced things like hacking, phishing or the likes, but in our office, we are constantly reminded to secure our accounts. Make sure that only we have the access to it. Keep our passwords to ourselves. We also are made to change our passwords every month. Our company is very strict when it comes to security, especially with its banking nature, so we always have to be reminded by it to keep those with malicious intent at bay.

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Because of the brilliant minds who worked hard to create such a wonderful and helping product such as IT, we are offered so many opportunities laden in front of us. All we have to do is nurture it, protect it and be responsible users of it. If all things are done right, we can see a bright future ahead of us. It is IT, IT matters, IT’s awesome!

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References:

http://www.useoftechnology.com/impact-information-technology-organization/

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Social Media on a Person’s Development in Society

Modern Keyboard With Colored Social Network Buttons.

 

In this generation, social media is widely used by people, especially by the millennials. It is a channel use d by people to express themselves, to document their lives, share themselves and their thoughts to others and to be able to communicate with them even with the great distance. There are so many uses to it especially for someone like me.

Social media has become almost vital to any person nowadays. Personally, I use it to keep in touch with my family and friends. I get to share what happens to me through my social media accounts and in turn, I also get to know what is up with them nowadays. I also get to catch up with them and talk through messaging apps. That way, I don’t lose any connection to them and let them know that I care even when there is so much distance, physically.

Another advantage that social media gives me is I can share my talents through it. I love writing stories and through blogging apps, I am able to share my stories to other people who have the same interests as me and aside from the fact that I can share it to them, I can also learn from their comments and also feel good from those comments and the likes that I get.

The great thing about social media also is a person can create his own identity and the control on the image he wants to show to people. This allows you to manage and control how people perceive and therefore engage with you. This gives you control over the kind of interaction you choose to have in social media.

As professionals, we can use this as a way to connect with like- minded learning professionals to share news, ideas, resources and advice. It also is a collaboration tool were one can teach and also learn from passionate educators about their expertise. Through social media, one can go through a list of blogs that offer professional development purposes and subscribe on them.

One can also develop professionally by joining groups and subscribe to pages in portals like Facebook that will help you grow professionally. You can communicate with experts, directly contact them, get new ideas or ask questions.

As a constant user of these platforms, there are things that one should keep in mind when using the social media. Here are my personal commitment statements as a responsible user of social media:

  • Keep things authentic– I should be myself and be friendly in social media to avoid unnecessary drama.
  • Be mindful of what you post– It might be funny today but it may affect me negatively in the future.
  • Be mindful of emotions– Once the sent button is hit, there is no turning back. I should be careful not to make a message that may sound offensive or inappropriate. I should take my time to think over things and keep my feelings in check before posting something I might regret.
  • Don’t be too glued to your cellphone– There is a world beyond your smartphone, even though how great it may be. Personal connections must still be maintained.
  • Learn to let it go– When someone is being disrespectful, I will take the higher road and let it go. It does not pay to feed the trolls.

 

References:

https://adminbandit.wordpress.com/2012/03/21/using-social-media-for-personal-development/

http://www.socialmediatoday.com/content/how-use-social-media-professional-development

http://www.simplek12.com/social-media/5-ways-to-use-social-media-for-professional-development

 

 

PIRATE’S LOOT

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Software piracy has become a big issue nowadays. It has seemed that it has become available to anyone at any time. From small shopping malls to unscrupulous computer retailers a few blocks down the street, computer programs are sold to a pittance.

Software piracy is the illegal copying, distribution or use of software. Because it is such a profitable “business”, many organized crime groups have taken notice of it in a number of countries. Countries like Russia and China have become main centers of software piracy, the main reasons being comparatively low salary and disposable income.

Many developing countries, Philippines being included, would fall behind industrialized ones technologically if they cannot afford access to this new generation of software because they are expensive but would it be reasonable to blame someone for using pirated software when it costs about two months of someone’s salary to buy the original and legal copy?

Yes, even when the reasons for using this pirated software are understandable, it still does not absolve anyone from the fact that you broke the law and took advantage of the situation and steal from the minds of those who worked hard to create the system, grabbing them off of their intellectual rights. As the famous saying goes, the end does not justify the means.

There are approaches a software company can take to combat the problem. One, the can reinforce their rights against IP infringement. The issue of companies is not about the price per se but protecting the work made by their developers.

Two, the number of users and the range of devices that use these applications are now so many it is possible for developers to lower their prices to a level that makes it reasonable to buy than copy.  I can be usable to many devices so that more people can buy it and developers can lower the price. In turn, more devices can also be made to accommodate more users for the applications.

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Three, software companies can also partner with government agencies such as the NBI (National Bureau of Investigation) and the OMB (Optical Media Board) in safeguarding their rights against piracy.

Piracy is a sickness in our system brought about by the need to use the software to ease the jobs for us but it is in no way an excuse for us to commit such unethical acts against those who worked hard to provide us with tools to make our lives easier.

 

References:

https://www.techwalla.com/articles/how-to-stop-software-piracy

http://whatis.techtarget.com/definition/piracy

http://www.pro-tools-expert.com/home-page/2014/12/4/software-protection-dont-blame-the-developers-for-protecting.html

 

 

 

Empowerment Through Knowledge Sharing

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         Knowledge Management System is an information system designed particularly to assist the sharing and integration of knowledge. It addresses to the living knowledge inside the organization. With knowledge management, an organization will benefit a lot from it.  Knowledge management prevents staff from constantly reinventing the wheel, provides a baseline for progress measurement, reduces the burden on attrition of experts, makes visual thinking tangible, and manages large volumes of information effectively so that they can help employees serve clients better.

            istock_000012107866small-531x353Knowledge management also allows faster and better decision making. It is because relevant information is delivered at the time of need that a knowledge management environment can provide basis for making good decisions. Through collaboration, large numbers of ideas, diverse opinions and varied experiences are put on the table and made into use. The reuse of knowledge

            knowledge-managementIt also allows easy finding of relevant information and resources when faced with the need to respond to a customer, solve a problem analyze trends, asses markets, benchmarking against peers and other activities made in an organization. With knowledge management, tasks are performed efficiently because information is fast and easy to find when needed.

success-1123017_960_720           Organizations also are able to avoid doing the same mistakes twice. Knowledge management allows sharing lessons learned, not only about successes. It also allows sharing failures so as to be avoided. To be able to do so, there must be a culture of trust, openness, and reward for willingness to talk about what was done wrong.

            Teams benefit from individual skills and knowledge of each member. The more complementary the expertise of each member, the greater the power of the team.  So it is important to know what others know. It is helpful at a time of need.  In addition, you learn from their experience and apply it to your current requirements.

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        Although knowledge management is very beneficial, there are still barriers in implementing it. Some of them are:

  • general lack of time to share knowledge, and time to identify colleagues in need of specific knowledge
  • apprehension of fear that sharing may reduce or jeopardise people’s job security
  • dominance in sharing explicit over tacit knowledge such as know-how and experience that requires hands-on learning, observation, dialogue and interactive problem solving
  • The reluctance to admit and thus learn from failure.
  • Our IT systems, policies and tools are often not geared towards knowledge management.

ksi-image_reduced           With the continuing influx of employees in an industry, the challenge will be how to pass the knowledge from one employee to another. “Knowledge is power but knowledge sharing is empowerment.” Sharing of knowledge to other employees and new entry is very beneficial to an organization. Selfishness can potentially damage the organization. The organization has to find a way to effectively implement Knowledge Management because the transfer of knowledge gives empowerment to the people so as to improve not only their personal standing but also the welfare of the organization.

REFERENCES:

https://www.linkedin.com/pulse/20141029121125-2108052-benefits-of-a-knowledge-management-system-within-an-organization

https://www.linkedin.com/pulse/20140811204044-2500783-15-knowledge-management-benefits

https://www2.deloitte.com/lu/en/pages/strategy/articles/benefits-knowledge-management.html

https://kmonadollaraday.wordpress.com/2011/05/16/organizational-barriers-to-knowledge-management/

http://www.stephendale.com/2011/10/26/36-knowledge-sharing-barriers/

https://jeggdeveza.wordpress.com/2015/03/06/knowledge-is-power-but-knowledge-sharing-is-empowerment/

B.I.- Bright Ideas, Business Intelligence

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Business Intelligence or BI is about throwing up new insights based on existing data and helping you do things better or faster. One of its best benefits of BI is how, with the right solution, you can get a quick snapshot of your overall performance. With the right tools, a company can measure employee performance, identify trends, and create better, smarter strategies. The data collected from BI can become very useful and change how decisions are made.

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How can organizations encourage more effective use of business intelligence? Company leaders should step up and engage their subordinates to business intelligence so they can make the most out of the collected data.

First, cut through the mound of data. Data is good, but not all data is relevant. Going through so much data which can be irrelevant can overwhelm your users and discourage them from making an attempt. Leaders should actively participate in delivering data to each department rather than handing employees everything and asking them to figure them out. The data handed out to them should work for them and not create additional work for them.

Second, the benefits of business intelligence should be made clear. It is great for measuring past performance and identifying trends but for employees who are more concerned with present, pressing matters in the office, they don’t usually pay attention to these. The organization can implement active alerts for these employees so they can be notified when the data reveals unusual events and relevant statistics.

Third, keep it collaborative. People should discuss what they see or observe as they might not have a full understanding of the data in front of them. Discussions between employees and departments should be encouraged so that they can have additional ideas and explain the why behind the what of big data.

Which would be more appropriate, a rewards program or a punitive on?A reward program would be more appropriate than a punitive one when trying to promote the use of Business Intelligence tools. This would help in encouraging more employees to make use of the available tools for them and use it to its fullest. It is also very important to recognize those who have shared on the effective use of business intelligence.

It is important to have a positive experience when using business intelligence tools or something rewarding. This is for them to realize the true value of these tools and not because they feel obligated to use them to avoid punishments.

References:

https://www3.technologyevaluation.com/research/article/rewards-and-recognition-vendor-achievers-uses-data-to-help-companies-improve-employee-engagement.html

http://bigblue.digital/rhg/blog/september-2016/business-intelligence-changes-company-culture

https://www.business.com/articles/how-leaders-can-use-the-millennial-boom-to-revamp-their-business-intelligence-programs/

http://middlemarketexecutive.com/5-ways-encourage-business-intelligence-engagement-employees/%5D

https://misflomombay.wordpress.com/2014/02/11/empowering-the-use-of-business-intelligence-tools/

ONLINE BEST BUYS

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Online shopping has become a wide hit since its introduction to the mass market. It has fueled the interest of many especially those who are active in the social media and in the internet per se. Because of the numerous advantages and benefits, more and more people say they would chose online shopping over brick and mortar stores nowadays.

There may be various reasons as to why many people choose to shop online now but here are some of them:

  1. They can search for exactly what they want– With this, it offers people an easier way to search for exactly what they want at a click of a button. Suppliers get customer data online via their online searches and with this they easily get insights of what customers want.
  1. No crowds or queues– For those who do not like falling in line or avoid the crowd, online shopping is a great option for them. So, even if online customers understand that they will not receive it immediately, it is important for an online shop’s admin to offer a range of delivery options to customers. This is to satisfy impatient customers.
  1. Shopping convenience– It provides flexibility because with the internet being available 24/7, people can connect anytime and check out items they feel like buying. With social media and e-newsletters, it makes it possible to connect with customers during times they are most likely to buy, take for example, during paydays.
  1. Easy comparing of prices and reviews– With online shopping, consumers can easily compare prices and read reviews before making a purchase. It is said that at least 81% research their purchases online before they commit to buy.

 

With the many options of items that can be bought online, not all can be a good catch. Some things are better to be bought the conventional way.

If there were three things that I can say best be bought online, those would be shoes, books and consumer electronics like laptops.  One of the main reasons would be the amount. These things, when bought online, usually are sold at lower prices. Another factor, many of these products are sold with free shipping and also free return and exchange. Lastly for the likes of shoes, not all items can be found in our malls if you are looking for one, specific style and it can be provided by trusted, online sellers.

For items that would make me think first before buying, those would be small to medium sided appliances, clothes and food and groceries. Usually, these things are those that can be easily found in malls and stores within our area and for these items, I would rather take my time to go to the mall and check out these items. For clothes, I believe the idea of having to see and feel the clothes first or check if the appliances are working properly before buying outweighs the convenience of buying online.

Lastly, if there are three things I would never consider buying online those would be large appliances, luxury designer goods and make-ups. The reason would be very simple. For these certain items, it is best to inspect the quality of the product. Are you getting the exact value of what you are paying? Also, for items like luxury designer items and make-ups, there are high chances that you get knock offs from buying online so it is best that they be bought first hand.

There is so much comfort one can get from buying online. It is like the world is in your hand but one must always remember to be very vigilant when making these purchases so as to be sure that every peso spent is well worth it.

 

References:

http://netonomy.net/2013/05/10/5-reasons-customers-will-shop-online-price/

http://upstreamcommerce.com/blog/2012/02/14/8-reasons-consumer-likes-shop-online

https://www.business.com/articles/retail-or-e-tail-buying-online-vs-buying-in-person/

http://www.msn.com/en-us/money/spendingandborrowing/5-best-and-worst-things-to-buy-online/ar-BBlLq4W#page=10

 

WIRELESS NETWORKS- OPPORTUNITIES ABOUND

 

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With the birth of the internet age, people get so many uses out of it. Opportunities abound because distance doesn’t hinder the fact that you can reach anyone, anytime as long as you have internet connection

Wireless network technology plays a big role in businesses nowadays. As said earlier, one can take advantage of different opportunities wireless technology offers. What are some of these opportunities? Let us take a look:

  • Financial Savings– It could be one of the most notable advantages one could get from wireless technology. When before, some tasks needed large sums of money to be fulfilled to make a business work, now with just a click of a finger for a few pennies, business communication is achieved. This helps a great deal especially for small businesses to at least compete with larger organizations in the global market.
  • Expediency– because of the advent of wireless technology, business communication has increased in the speed in which business is being conducted. It also helps them connect to clients and customers from remote areas.
  • Specialized Employment– Because of the improvement of technology, jobs that never before existed have been created. This opened more opportunities for people to be employed.

So those are the opportunities provided by wireless network. Everyday, businesses are learning more ways on how wireless technology can be used to increase their productivity and become more profitable. With these advantages within reach to anyone, one should grab the opportunity to use it to its fullest.

One of the ways is thru networking and communication. Wireless technology allows companies to have unlimited connectivity to employees, vendors and/or customers. Organizations can take into account the use of different portals and social platforms like LinkedIn, Facebook or Twitter or they can also choose to have web-based applications to enable direct communication to a vast audience.

Because of the interactive nature of the internet, organizations can also get immediate feed backs from the public, acquire some information they need without spending too much which can make research and development much easier and quicker for companies. This is important in being steps ahead of any competitor. This also m=help make clients and customers feel that they are important and directly involved in the company’s development.

Wireless technology introduced a new aspect of advertising and marketing for businesses. For internet users and smartphone users, they become potential consumers of these products and services via the ads being shown.

But with these pros, it also comes with cons. Using of wireless networks make your data prone to cyber-attack. To prevent this, here are some things one can do to protect it:

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  • Change your password regularly– in most offices, we are required to at least change our passwords regularly. Not changing them makes it incredibly easy for anyone who gets access and mess with the settings.
  • Disable the wireless network when not in use– This closes the window of opportunity for hackers to use it.
  • Be up to date– Software is an important part of the wireless network security. Unpatched software functions as an open invitation for cyber criminals who know how to exploit these.
  • Protect your devices– Even when your router is protected, it doesn’t end here. Check which devices connect most often to your home network and make sure they have antivirus and anti-spyware security software installed.

Keeping all these in mind will make using wireless networks more positive for you and reach the full potential of your organization.

 

References:

http://smallbusiness.chron.com/business-value-wireless-technology-904.html

http://smallbusiness.chron.com/advantages-technology-business-communication-2824.html

http://www.strategicgrowthconcepts.com/growth/increase-productivity–profitability.html

http://www.kstech.com/blog/how-your-business-can-take-advantage-of-these-4-mobility-trends

https://heimdalsecurity.com/blog/home-wireless-network-security/

 

 

Chill Out(source)!

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Many businesses are now joining the outsourcing ship. They see that there are many positive sides to it. They see the many benefits they can get out of it, but before we head to that, what first is outsourcing?

Outsourcing is a practice used by different companies to reduce costs by transferring portions of work to outside suppliers rather than completing it internally. Any business process that can be done from an offshore location can be outsourced. Some samples are non-core activities such as administration and back office operations.

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So, now, why outsource? First and foremost, the obvious reason is cost savings. Think about the fact that you can lower costs for your organization instead of having to spend a whole lot of money for conducting a hiring, training, buying the necessary equipment and maintaining them and all things connected to having a new hire. The lower cost of operations and labor and reduction in overhead costs make it attractive to outsource.

Second, a business would most especially want to remain focused on their core areas so here, outsourcing also comes into play. It is more convenient and reduces the stress on maintaining another department. It also makes way to look into more important matters which concerns the organization like focusing on your brand, invest in research and development and move on to providing higher value added services.

Lastly, through this, a unit can upgrade the quality of services and capabilities enticing clients to choose them knowing they can provide services better than others.

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Although these advantages may make it look so inviting, should an organization take the chance to outsource on IT security? There are some disadvantages that come with outsourcing services and the most important would be the following: First is the risk of losing sensitive data and the loss of confidentiality. As it comes with outsourcing, the organization exposes its data and business procedures to the service provider, therefore it is important to have constant checks in place to avoid these data loss.

Next, there is a chance of losing management control of business functions. These their data. The organization would have to make sure to keep it safe and that the third party only has limited control those data.

And thirdly, transparency in legalities and costs should be practiced. Problems may arise if terms and conditions are not clearly defined. It pays to be vigilant in preparing them before deciding to accept the deal.

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If there is a need to really outsource, one should set up and enforce an acceptable SLA (service level agreement. Here are some of the many core items that should be present, understood and communicated by the parties involved:

  1. Clear and extensive description of services being provided– This is to ensure that there are no assumptions or holes in what is or not being covered in the services being provided. It should also be stated that there will be no subcontract works and procedures.
  2. Proper protection of intellectual property– The services provider should be well- informed on what data is confidential or are trade secrets and what the ramification of this when information is leaked. A non- disclosure agreement and a confidentiality contract should be put into order.
  3. Confidentiality of security breaches– It should also be stipulated in the contract that the outsourcing service provider does not share any of the organization’s “dirty laundry” to any of its other customers or other entities in the industry. Release of this information can cause serious damage to the brand.

With all those stated above, it still would depend on an organization whether they chose to outsource or not. As long as they believe that the advantages outweigh the drawbacks and everything is crystal clear between parties involved, then, chill out(source)!

References:

http://www.cio.com/article/3120650/security/why-and-when-outsourcing-security-makes-sense.html

https://www.flatworldsolutions.com/articles/benefits-of-outsourcing.php

https://www.outsource2india.com/why_outsource/articles/advantages-disadvantages-outsourcing.asp#Advantages

http://searchmidmarketsecurity.techtarget.com/tip/Writing-an-SLA-Points-to-include-in-an-outsourcing-contract

TO BE A MANAGER

Being a manager is not an easy job. Surely, it may look glamorous and the pay may be high but too much is also expected of you. A great responsibility is being put on one’s shoulders in overseeing the people and the unit’s operations. With all this, one must be well equipped with the right skills to be able to deliver the things expected of him.

I think the top three skills a manager must have to become effective are the following:

 

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  • Flexible and Open to Changes– As a manager, one will be encountering different changes inside the company. Not only with people or company policies, but one of the big changes that they will encounter will be technological changes. He should be open-minded with these and be willing to learn how to make it work. For managers who are in their later years, age should not be an excuse for them to not go with the changes and learn how to cope with it.

  • Forward Planning and Strategy– As a manager, one should be focused on how attain the goals being set, the company’s vision and mission. They should always be one step ahead, with the plans laid upon in front of them and should always look at the bigger picture of things.

  • Problem Solving– It is expected that problems will be encountered in work. As a manager, one should be able to think clearly and notice details. He should solve problems as soon as they happen. For them to do this, they should be experts in their field and should be calm and collected when confronted by challenges and when coming up with solutions.

As a manager, one will have to face many obstacles in the attempt to make all parties concerned work as one. There may be many characteristics that must be taken in to consideration to become a good manager but with technology being a very important aspect in every business now, these three characteristics would top the list of what every manager should possess.

IT IN MY EVERYDAY LIFE

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Image Source: http://www.gagfire.com/wp-content/uploads/2016/08/Bussines-Information-Technology-Images.jpg

I have been living in a world where the use of computers and any modes of telecommunication is already part of everyday life. We use it at home, in school, at work and it has also come in handy because of the birth of mobile phones. At this point in time, humans can’t seem to leave home without their cellphone at hand. That specifically applies to me too. Almost all people also have their very own cellphone to call or text anyone, anytime of the day. They also have their own e-mail addresses, Facebook or other social media accounts that allow them to communicate with anyone in any part of the globe. This helps in making the world seem smaller since it allows easier access to anyone.  With a simple click of your finger, any information you need can easily be searched and in your grasp within a few seconds. You can contact anyone, anytime.

In our office, it is an important thing for us to process transactions as fast as we could so the use of the computers, internet and telecommunications is a must. We are able to connect with the Head Office and other branches through the use of IP Phones and Lotus Notes. For daily transactions, it is inevitable that we have branch to branch interactions. We use Lotus Notes for e-mails and  IP Phones allow us to make calls branch to branch, HO to branch or vice versa. These tools help the company save on additional expenses on long distance calls and the long wait on sending documents through freight.

Our main products are non-life insurances. Insurance transactions, policy issuance, check issuance and payments and collections can be processed through PolisyAsia, for underwriting and financial concerns and Merimen, for claims concerns. Demands for insurance can easily be met because in just a few minutes, we can provide clients with their policies through online processing and once it is done, we could easily access it to provide them assistance with their insurance concerns. All information become centralized in these two systems where all authorized staffs are able to have access to them. It doesn’t matter which branch it may be. These systems allow immediate access whenever the information may be needed by an employee for business matters or by the client himself.

Another feature which is beneficial in everyday our everyday working life is the security of the information which is being kept by our company. We make sure that information is kept confidential and only authorized person can have access through them. The use of IT ensures the integrity and authenticity of the information and the organization.

These are just some of the many profits anyone can have with the use of information technology. The items I wrote earlier are some of the highlights on how useful it is to us in our daily work and how great of a help it is to have a technology driven organization. Changes that come with these technological advancements should be freely embraced by us for us to see their full potential.

 

References:

https://www.linkedin.com/pulse/importance-information-technology-todays-world-fnrsolutions-inc

https://blog.udemy.com/importance-of-information-technology/